Last Updated: 12.22.2024

At Ryvéa, we are committed to delivering your orders as quickly, safely, and reliably as possible. Please review the following information regarding our domestic and international shipping policies to ensure a smooth and informed delivery experience.

2. General Shipping Information

Shipping Eligibility: We ship to U.S. addresses and select international destinations where lawful. Certain regions or products may be restricted due to local regulations.

Processing Time: Orders are processed within 1–3 business days (excluding weekends and U.S. holidays).

Shipping Carriers: We use trusted carriers including USPS, UPS, and FedEx. Carrier selection may vary based on product type, order destination, and optimal delivery time.

3. Shipping Rates & Delivery Estimates

Shipping fees are calculated at checkout.

Estimated transit times (excluding weekends/holidays): Domestic: 3–10 business days International: 7–21 business days

Please note that delivery times are not guaranteed and may vary due to carrier delays, customs, or weather events.

4. International Shipping
We offer international shipping where legal, but buyers are responsible for understanding and complying with their local import laws. Customs delays, import taxes, and additional fees may occur and are the sole responsibility of the recipient.

5. Shipment Confirmation & Tracking
All customers receive a shipment confirmation email with tracking details once an order has been fulfilled.

6. Customs, Duties & Taxes
All customs, duties, and taxes imposed during or after shipping are the buyer’s responsibility. Ryvéa Labs is not responsible for delays or confiscations related to import regulations.

7. Damaged, Lost, or Delayed Shipments
While we take great care to ensure secure packaging, Ryvéa is not liable for packages lost or damaged in transit. If your shipment arrives damaged, please notify us within 48 hours at [email protected] and retain all packaging and product for documentation. We will assist you in initiating a carrier claim.

8. Quality & Compliance Notice
Ryvéa products are intended strictly for laboratory research and are not for human or veterinary use. We follow rigorous quality control and partner only with manufacturers that adhere to cGMP standards. Products are labeled and handled in accordance with current regulatory guidance.

9. Returns & Refunds
Due to the sensitive nature of our products, we do not accept returns on opened items. Our full refund policy can be viewed on our Returns & Refunds page.

10. Contact Us
If you have any questions about this Shipping Policy, contact us at:

Email: [email protected]
Response Time: Typically within 24 hours (business days)