This Privacy Policy describes how Ryvéa (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ryvea.com (the “Site”), or otherwise interact with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to any individual who uses the Services, whether as a customer, website visitor, or another individual whose information we process.

By accessing or using our Services, you agree to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or regulatory requirements. When we make changes, we will update the “Last Updated” date above and post the revised version on the Site. It is your responsibility to review this page periodically. Continued use of our Services after updates signifies acceptance of the revised Privacy Policy.

How We Collect and Use Your Personal Information

We collect and use personal information to provide, improve, and secure the Services, comply with legal obligations, and communicate effectively with you. The information we collect depends on your interactions with us, as explained below.

Personal Information We Collect Directly From You

When you interact with our Site or Services, we may collect the following types of personal information you provide:

Contact Information: Your name, address, phone number, and email.

Order Information: Billing and shipping addresses, payment confirmation, email address, and phone number.

Account Information: Your username, password, and answers to security questions.

Shopping Information: Items you view, add to your cart, or save to a wishlist.

Customer Support Information: Information you provide when communicating with us, such as messages, complaints, or inquiries.

Some features of the Services may require you to provide certain information to us. Choosing not to provide this information may limit your ability to use certain features.

Information Collected Through Cookies and Similar Technologies

We automatically collect certain information about your interactions with the Site, known as Usage Data. This includes:

Your device type and browser.

Your IP address and network connection.

Pages visited, time spent on the Site, and links clicked.

We collect Usage Data using cookies, pixels, and similar technologies (“Cookies”). For more information about Cookies and how to manage them, please refer to the Cookies section below.

Information We Obtain From Third Parties

We may collect information from trusted third parties, including:

Service Providers: Vendors like payment processors and shipping partners who collect information (e.g., payment details) to fulfill your orders.

Analytics Providers: Tools that help us analyze how you interact with our Site.

Advertising Partners: Third parties who provide targeted marketing and promotional services.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for the following purposes:

To Provide Services: Process payments, fulfill orders, facilitate shipping, manage accounts, and communicate about your purchases.

For Customer Support: Respond to inquiries, resolve issues, and improve our overall support services.

Marketing and Advertising: Send promotional communications via email, text, or other channels and provide tailored advertising on our Site and across third-party platforms.

Security and Fraud Prevention: Detect, investigate, and prevent fraudulent or unauthorized activity, including securing your account and ensuring safe transactions.

Improving Our Services: Analyze site usage, gather feedback, and optimize the Services for a better experience.

Cookies and Tracking Technologies

We use Cookies to enhance your experience, personalize content, analyze website traffic, and provide targeted advertisements. Cookies remember your actions, preferences, and interactions with the Site.

You can control Cookies through your browser settings. Most browsers automatically accept Cookies, but you can remove or block them if you prefer. Please note that blocking Cookies may impact certain features of the Site and limit your experience.

How We Share Your Personal Information

We may disclose your personal information to third parties under the following circumstances:

Service Providers: Third parties who perform services on our behalf, such as payment processors, IT providers, shipping companies, and data analytics firms.

Business and Marketing Partners: Partners like advertising platforms to help us promote and market our products.

Legal Compliance: To comply with legal obligations, such as responding to subpoenas or requests from authorities.

Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.

We do not sell your personal information for monetary gain.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: You can request access to the personal information we hold about you.

Right to Correct: You can request corrections to inaccurate or incomplete personal information.

Right to Delete: You can request that we delete your personal information, subject to legal and operational limitations.

Right to Opt Out of Marketing: You can opt out of receiving promotional communications by following the “unsubscribe” instructions in our emails or replying “STOP” to SMS messages.

Right to Restrict Processing: You may request to restrict how we process your personal data under certain conditions.

To exercise any of these rights, contact us at [email protected]. We may need to verify your identity before processing your request.

Security and Retention of Your Information

We implement industry-standard security measures to protect your personal information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.

Children’s Privacy

Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us, and we will delete it promptly.

International Users

If you are accessing our Services from outside the United States, please note that your information may be transferred, stored, and processed in the United States or other countries. By using our Services, you consent to the transfer of your information to jurisdictions that may not provide the same level of data protection as your home country.

Third-Party Links

Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Governing Law:
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of laws principles.